Grand Velas Riviera Maya (Adults Only), Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carr Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

“The Grand Velas Riviera Maya's location offers breathtaking beachfront views while nestled in the serene beauty of the Mayan jungle.”view full review

Grand Velas Riviera Maya (Adults Only), a 5-star Playa del Carmen hotel with a 9.0/10 Booking.com rating, offers luxury accommodations with private terraces, plunge pools, and gourmet dining options. The hotel features an award-winning spa, multiple swimming pools, and a vibrant nightlife scene, making it a unique all-inclusive destination.

Rooms & Amenities

Rooms at Grand Velas Riviera Maya (Adults Only) feature contemporary Mexican décor with options for king or queen beds, private terraces with plunge pools, and jacuzzi tubs. Guests enjoy amenities such as Wi-Fi, mini-bars, and 24-hour suite service. The Zen Grand ambiance offers nature views and is surrounded by the lush Mayan jungle.

Dining Options

The hotel includes eight restaurants serving global cuisines ranging from French and Italian to Asian and Mexican dishes, along with a casual beachfront eatery. Guests can also indulge in mixing cocktails at vibrant lounges or enjoy poolside drinks. Live music enhances dining experiences, particularly in the fine dining venues.

Leisure & Wellness

Leisure activities include multiple swimming pools, including an infinity pool, and direct access to the white sand beach. Guests can participate in eco-tours, snorkeling, or relax with treatments from the SE Spa, recognized for its comprehensive wellness services. The resort also offers a variety of recreational activities to enhance guest engagement.

Services & Local Area

Grand Velas Riviera Maya (Adults Only) features a comprehensive convention center suitable for meetings and conferences, supported by high-tech amenities. Airport transportation is available from Cancun International Airport, less than an hour away. Notable landmarks such as Xcalacoco beach and Grand Coral Golf Riviera Maya are within proximity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View

Max:

2 persons

1275 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Ambassador Pool Suite Ocean View

Max:

2 persons

1275 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Ambassador Two Bedroom Family Suite Ocean View

Max:

2 persons

2545 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Playa del Carmen 4.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 7.0 mi

Cancun (CUN) 31.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Unmatched Spa Experience

I had one of the best spa experiences at Grand Velas! The therapists truly honored my needs and created a beautiful, relaxing atmosphere. After an intense week of work, I felt completely rejuvenated after my treatments. The spa experience was a perfect treat to unwind in the midst of a luxurious stay.

Reese2024. USA, 2024-07-15Read full review on

Very nice Culinary Delights

The dining experience at Grand Velas was simply extraordinary! One standout was the eight-course tasting menu at Cocina de Autor, which was an absolute must-try. Each dish was exquisite and brilliantly presented. I enjoyed not only the food, but the thoughtful pairing of wines. It felt like a fine dining experience every night!

CharlotteLovesFood. Canada, 2024-08-29Read full review on

Luxurious Comfort

Staying in a Grand Class suite was pure bliss! The spacious layout featured a comfortable king-sized bed, a plush lounge area, and a beautiful balcony overlooking stunning views. Having my own plunge pool was the cherry on top. The design and attention to detail really made my stay feel special.

EthanTraveler. UK, 2024-09-10Read full review on

Really good Fitness Facilities

The gym at Grand Velas was great! I was impressed by the variety of equipment available, including state-of-the-art machines and free weights. The space was well-maintained, and I appreciated that I could continue my fitness routine while enjoying such a beautiful view of the surrounding nature.

PeterFitnessFan. Australia, 2024-10-25Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carr Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Punta Bete

2100 ft

Landmark

Playa

1.7 mi

Beach

Xcalacoco

1.2 mi

Golf Course

El Camaleon Golf Course

1.1 mi

Golf Course

Grand Coral Golf Riviera Maya

1.7 mi

Landmark

Punta Venado

2.5 mi

Beach

Point Esmeralda

2.6 mi

Museum

Zona Arqueologica Tulum

1.9 mi

Beach

Grand Coral Beach Club

2.1 mi

Event hall

Salon Tres Rios I

2.3 mi

Beach

Punta Esmeralda Beach

2.6 mi

Landmark

Go Natural Explorers

2.8 mi

Landmark

Church of Guadalupe

3.3 mi

Gallery

Galeria Luis Sottil

3.1 mi

Landmark

Playa Publica 88

3.1 mi

Landmark

28 de Julio Square

3.1 mi

Landmark

Xavage Park by Xcaret

3.6 mi

Landmark

La 5ta Hacienda

3.8 mi

Gallery

Tierra Huichol

3.8 mi

Gallery

La Galeria de Playa Art Gallery

4.2 mi

Landmark

Caminarte

4.2 mi

Gallery

Riviera Art Gallery

4.3 mi

Landmark

Galeria Lamanai

4.3 mi

Landmark

Ambarte

4.3 mi

Nearby

Punta Bete

2100 ft

Restaurants

Lucca Restaurant

100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

1100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Reviews and Ratings

Feedback from previous guests about their experience.

5/5 based on 4775 reviews

#4 of 287 hotels in Playa del Carmen based on Tripadvisor

Matthew

United Kingdom, February 2025

9.6/10

Our family vacation at this resort was truly wonderful! The service was exceptional, the food was fantastic, and the spa was a must-try. The only downside was the seaweed on the beach, which made swimming a bit tricky, so water shoes are essential. Overall, a great experience for families looking for a relaxing getaway.

Rooms

10.0

The room was spacious and very comfortable, perfect for our family of four with two queens and an extra cot.

Service

10.0

Service was first-class, with our concierge checking on us regularly to ensure we had everything we needed.

Location

8.0

The resort is beautifully situated along the Caribbean, although a bit of a ride into Playa Del Carmen.

Dining

10.0

Dining was a highlight, especially the restaurants Piaf and Frieda, where the food was incredible.

Facilities

10.0

The facilities were excellent, especially the spa, which offers a wonderful water ceremony.

Sebastian

United Kingdom, December 2024

9.4/10

I just returned from an incredible stay at the resort, and it truly exceeded my expectations in every way! The rooms were spacious and beautifully designed, just steps away from the pool and beach, which made our time relaxing and enjoyable. The service was exceptional, with friendly and attentive staff who went above and beyond. Dining options were impressive, especially the themed buffets, but I felt that there could have been more choices for breakfast. Overall, this place is a gem for family-friendly luxury, but a few tweaks in the dining options could enhance the experience further.

Rooms

10.0

Our room in the Ambassador section was among the largest and nicest I've ever stayed in, featuring modern amenities and stunning views.

Service

10.0

The service at the resort was fantastic, with staff readily available and always willing to assist us, making us feel right at home.

Location

9.0

The location was perfect, situated close to the beach with so many activities available for the kids, making for an unforgettable vacation.

Dining

8.0

I was pleasantly surprised by the culinary options available, particularly the Azule buffet; although I wish breakfast had more variety.

Facilities

10.0

The facilities were outstanding, especially the pools and beach areas, providing a serene atmosphere to unwind.

Molly

United Kingdom, December 2024

9.8/10

We just had an amazing week at this resort! The service was impeccable, and the facilities were clean, modern, and beautiful. The food was delicious and varied, and the staff was friendly and professional. We had some minor issues with beach service, but overall, it was a fantastic experience. Definitely a family-friendly paradise that we'll be coming back to!

Rooms

10.0

The rooms were tastefully appointed and impeccably maintained, with a spacious layout that included a crib and a roll-out bed. We loved the view from our top-floor suite, and the plunge pool was an amazing touch.

Service

10.0

The service went above and beyond-Braulio, our concierge, and Luis at the pool were exceptional, making our stay feel like royalty. They fulfilled every need we had with a smile.

Location

9.0

The resort is located in a serene area, giving us a secluded beach experience while still being close enough for fun activities.

Dining

10.0

Dining was top-notch, with fantastic options at every meal, from healthy to indulgent. We particularly loved our dinner at Cocina De Autor-it was simply an unforgettable experience.

Facilities

10.0

The facilities exceeded all expectations, with multiple pool options, including a fun kiddie pool for the kids. The spa was also a luxurious escape.

Jessica

United Kingdom, November 2024

9.8/10

Our stay at the resort was absolutely incredible! From the breathtaking surroundings to the exceptional service, every moment felt special. The rooms were spacious and beautifully designed, making our family feel right at home. We enjoyed the fantastic dining options and the engaging activities for the kids. However, pricing can get steep during peak times, so it might be wiser to look for off-season deals. Overall, this resort is a gem for families looking for a memorable vacation experience.

Rooms

10.0

The rooms were spacious, clean, and beautifully designed, providing a gorgeous view of the Caribbean. The layout was perfect for a family, featuring two sinks and an amazing shower.

Service

10.0

The service was top-notch. Our personal concierge was incredibly attentive, ensuring we had everything we needed throughout our stay. The pool staff were equally impressive, being attentive and friendly.

Location

9.0

The location was delightful, with crystal clear waters and beautifully maintained beach areas. It offered a perfect escape from the bustling crowds, making for a more serene experience.

Dining

10.0

Dining options were abundant and delicious. We found everything from healthy snacks to indulgent meals, truly catering to every taste.

Facilities

10.0

Facilities were outstanding, with multiple pools and kids' clubs that kept our children entertained every day. The beach was also well-maintained and inviting.

Exceptional service

Higher pricing in peak season

Emma

United Kingdom, November 2024

8.8/10

Our stay at Grand Velas Riviera Maya was absolutely delightful, marked by incredible service and exquisite amenities. The resort provided relaxing spaces that felt uncrowded, allowing us to unwind fully. Although the dining options are varied and enjoyable, having several adult-only restaurants limited our family experience. The luxurious spa was a highlight of our visit, ensuring we still had access to rejuvenating treatments. Overall, it's a fantastic resort with a few limitations.

Rooms

9.0

The rooms were luxurious with fresh flowers, beautifully maintained bedding, and a serene atmosphere.

Service

10.0

The staff here were delightful, genuinely attentive, and went out of their way to ensure we had a pleasant experience.

Location

8.0

The resort is beautifully nestled in a nature preserve, creating a peaceful jungle ambiance.

Dining

8.0

The food was consistently delicious across all the restaurants, though limited adult-only options hindered family dining experiences.