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Check-in
23Apr2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Grand Velas Riviera Maya (Adults Only) offers a luxurious all-inclusive experience with expansive suites, gourmet dining options, and a world-class spa. Set against the backdrop of the Caribbean Sea and Mayan jungle, this 5-star Playa del Carmen hotel caters exclusively to adults.

Rooms & Amenities

The suites at Grand Velas Riviera Maya (Adults Only) feature private terraces with plunge pools, plush king or two queen beds, and spa-like bathrooms equipped with jacuzzi tubs. Every room offers Wi-Fi, a minibar restocked daily, and stunning views of the Caribbean Sea or lush jungle.

Dining Options

Dining options include eight distinct restaurants showcasing global cuisines, including gourmet Mexican, traditional French, and Asian fusion. All-inclusive dining features both casual and fine dining experiences, such as the Michelin-starred Cocina de Autor, serving creative cuisine.

Leisure & Spa

Guests can enjoy three pools, including the adults-only Grand Class pool, beach access, and recreational activities like snorkeling and kayaking. The award-winning SE Spa at Grand Velas Riviera Maya offers a range of holistic treatments and a unique Spa Water Journey enhancing relaxation.

Business & Services

The hotel features a 30000 square-foot convention center, ideal for meetings and events, equipped with audiovisual support and gourmet catering options. Private concierge service ensures personalized attention throughout your stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ambassador King Suite
Max:
3 persons
1275 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
Ambassador Suite
Max:
3 persons
1275 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
King Suite
Max:
3 persons
1185 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Playa del Carmen 4.6 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 7.0 mi
Cancun (CUN) 31.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Water sports
  • Hiking
  • Cycling
  • Golf course
  • Pool tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Playpen
  • Baby stroller
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
2100 ft
Restaurants
Lucca Restaurant
100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya
Bistro Restaurant
1100 ft
Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Reviews and Ratings <br />

Feedback from previous guests about their experience.
86%
loved the resort and would return for another relaxing stay
Exceptional service
Spacious, well-designed rooms
Higher pricing in peak season
Crowded dining at times
8.6/10
Great
Rooms
9.8
Location
8.6
Service
10.0
Dining
9.2
Guest reviews
8.6/10
based on 5 reviews
5/5 based on 4775 reviews
9.1
9.1/10 based on 35 reviews
#4 of 287 hotels in Playa del Carmen based on Tripadvisor
Matthew
United Kingdom, February  2025
9.6/10

Our family vacation at this resort was truly wonderful! The service was exceptional, the food was fantastic, and the spa was a must-try. The only downside was the seaweed on the beach, which made swimming a bit tricky, so water shoes are essential. Overall, a great experience for families looking for a relaxing getaway.

Rooms
10.0
The room was spacious and very comfortable, perfect for our family of four with two queens and an extra cot.
Service
10.0
Service was first-class, with our concierge checking on us regularly to ensure we had everything we needed.
Location
8.0
The resort is beautifully situated along the Caribbean, although a bit of a ride into Playa Del Carmen.
Dining
10.0
Dining was a highlight, especially the restaurants Piaf and Frieda, where the food was incredible.
Facilities
10.0
The facilities were excellent, especially the spa, which offers a wonderful water ceremony.
Sebastian
United Kingdom, December  2024
9.4/10

I just returned from an incredible stay at the resort, and it truly exceeded my expectations in every way! The rooms were spacious and beautifully designed, just steps away from the pool and beach, which made our time relaxing and enjoyable. The service was exceptional, with friendly and attentive staff who went above and beyond. Dining options were impressive, especially the themed buffets, but I felt that there could have been more choices for breakfast. Overall, this place is a gem for family-friendly luxury, but a few tweaks in the dining options could enhance the experience further.

Rooms
10.0
Our room in the Ambassador section was among the largest and nicest I've ever stayed in, featuring modern amenities and stunning views.
Service
10.0
The service at the resort was fantastic, with staff readily available and always willing to assist us, making us feel right at home.
Location
9.0
The location was perfect, situated close to the beach with so many activities available for the kids, making for an unforgettable vacation.
Dining
8.0
I was pleasantly surprised by the culinary options available, particularly the Azule buffet; although I wish breakfast had more variety.
Facilities
10.0
The facilities were outstanding, especially the pools and beach areas, providing a serene atmosphere to unwind.
Molly
United Kingdom, December  2024
9.8/10

We just had an amazing week at this resort! The service was impeccable, and the facilities were clean, modern, and beautiful. The food was delicious and varied, and the staff was friendly and professional. We had some minor issues with beach service, but overall, it was a fantastic experience. Definitely a family-friendly paradise that we'll be coming back to!

Rooms
10.0
The rooms were tastefully appointed and impeccably maintained, with a spacious layout that included a crib and a roll-out bed. We loved the view from our top-floor suite, and the plunge pool was an amazing touch.
Service
10.0
The service went above and beyond—Braulio, our concierge, and Luis at the pool were exceptional, making our stay feel like royalty. They fulfilled every need we had with a smile.
Location
9.0
The resort is located in a serene area, giving us a secluded beach experience while still being close enough for fun activities.
Dining
10.0
Dining was top-notch, with fantastic options at every meal, from healthy to indulgent. We particularly loved our dinner at Cocina De Autor—it was simply an unforgettable experience.
Facilities
10.0
The facilities exceeded all expectations, with multiple pool options, including a fun kiddie pool for the kids. The spa was also a luxurious escape.
Jessica
United Kingdom, November  2024
9.8/10

Our stay at the resort was absolutely incredible! From the breathtaking surroundings to the exceptional service, every moment felt special. The rooms were spacious and beautifully designed, making our family feel right at home. We enjoyed the fantastic dining options and the engaging activities for the kids. However, pricing can get steep during peak times, so it might be wiser to look for off-season deals. Overall, this resort is a gem for families looking for a memorable vacation experience.

Rooms
10.0
The rooms were spacious, clean, and beautifully designed, providing a gorgeous view of the Caribbean. The layout was perfect for a family, featuring two sinks and an amazing shower.
Service
10.0
The service was top-notch. Our personal concierge was incredibly attentive, ensuring we had everything we needed throughout our stay. The pool staff were equally impressive, being attentive and friendly.
Location
9.0
The location was delightful, with crystal clear waters and beautifully maintained beach areas. It offered a perfect escape from the bustling crowds, making for a more serene experience.
Dining
10.0
Dining options were abundant and delicious. We found everything from healthy snacks to indulgent meals, truly catering to every taste.
Facilities
10.0
Facilities were outstanding, with multiple pools and kids' clubs that kept our children entertained every day. The beach was also well-maintained and inviting.
Exceptional service
Higher pricing in peak season
Emma
United Kingdom, November  2024
8.8/10

Our stay at Grand Velas Riviera Maya was absolutely delightful, marked by incredible service and exquisite amenities. The resort provided relaxing spaces that felt uncrowded, allowing us to unwind fully. Although the dining options are varied and enjoyable, having several adult-only restaurants limited our family experience. The luxurious spa was a highlight of our visit, ensuring we still had access to rejuvenating treatments. Overall, it’s a fantastic resort with a few limitations.

Rooms
9.0
The rooms were luxurious with fresh flowers, beautifully maintained bedding, and a serene atmosphere.
Service
10.0
The staff here were delightful, genuinely attentive, and went out of their way to ensure we had a pleasant experience.
Location
8.0
The resort is beautifully nestled in a nature preserve, creating a peaceful jungle ambiance.
Dining
8.0
The food was consistently delicious across all the restaurants, though limited adult-only options hindered family dining experiences.
Facilities
9.0
The resort facilities, especially the spa and pool areas, were exceptional and well-maintained.
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Rooms and Guests2 Guests, 1 Room