Grand Velas Riviera Maya (Adults Only), Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2026

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Key details

About Resort

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Near the beach

Perfect

9.2

9.4

/10

4.8

4.6

Loved by Grand Velas Riviera Maya (Adults Only) guests

Attentive staff
Spacious suites
Delicious meals
World-class spa

"The dining experience was out of this world."

William from United States

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"Marco, our concierge, helped us with everything from changing dinner reservations to kid sized robes to helping us cancel our spa bookings etc."

Sabrina G

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"Plenty of options include great room service"

Ricardo from United States

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Grand Velas Riviera Maya (Adults Only) is a 5-star luxury resort offering gourmet cuisine, a holistic spa, and lavish suites. The Playa del Carmen hotel features private terraces, plunge pools, and attentive concierge service. Guests can enjoy direct access to the pristine white sand beach and three distinct pool areas.

Luxury Suites

Each suite at Grand Velas Riviera Maya (Adults Only) offers plush beds, jacuzzi tubs, and private terraces with stunning views of the Caribbean Sea. Guests can choose suites with either a king or two queen beds, designed for maximum comfort and relaxation.

Dining Options

Dining at Grand Velas includes eight restaurants offering a variety of global cuisines, including gourmet Mexican, Italian-Mediterranean, and fine Asian fusion. The award-winning Cocina de Autor, featuring a Michelin star, showcases innovative dishes crafted by renowned chef Nahúm Velasco.

Leisure and Wellness

Guests can relax at three infinity pools, with options for adults only, family activities, and a variety of outdoor experiences such as snorkeling and eco-tours. The tranquil SE Spa offers unique wellness treatments, including a newly introduced CBD spa experience.

Services and Business

Grand Velas Riviera Maya (Adults Only) features a comprehensive business center and 2787.1 m² of indoor meeting space suitable for conferences and events. The resort also provides services such as concierge assistance and 24-hour room service to enhance guest experience.

Must-do experiences

Visit Tulum's ancient ruins for breathtaking coastal views.
Savor authentic mole at La Nave Pizzeria in Puerto Aventuras.
Explore the vibrant Playa del Carmen Mercado 28 for local crafts.
Take a snorkeling trip to Akumal to swim with sea turtles.
Enjoy a sunset dinner at Alux Restaurant, set in a cave.

Location: Perfect

9.1/10Review score

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How it felt to stay here

Tech Detox

“Great place for a break”

AnnaJanuary 2025

Away at Home

“Her attentiveness made us feel incredibly welcomed.”

ClaudineJune 2024

Perfect for Finding Friends

“We have definitely made a new friend and can't wait to go back and see him!”

danP7301BZMay 2025

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Select your room type

Grand Velas Riviera Maya (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View

2 persons

1275 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Ambassador Pool Suite Ocean View

2 persons

1275 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Private Pool Zen Experience

2 persons

1185 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Nature View Suite Zen Experience

2 persons

1185 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

Grand Velas Riviera Maya (Adults Only) offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.2/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

At Grand Velas Riviera Maya (Adults Only), a mosaic of dining experiences awaits, where global flavors and authentic local cuisine come together in enchanting settings. From romantic evenings under the stars to vibrant all-day dining, each restaurant invites guests to embark on a culinary adventure.

Grand Velas Riviera Maya (Adults Only) Playa del Carmen Restaurant photo

Piaf

French fine dining

Ambiance

Elegant and romantic, reminiscent of 1940s Paris

Key Offerings

Signature French dishes paired with exceptional wines, served in an opulent atmosphere.

Reservation

Recommended

Open for dinner

Frida

Traditional Mexican

Ambiance

Cultural and vibrant, ideal for family dinners

Key Offerings

Authentic Mexican cuisine showcasing regional flavors, perfect for both romantic and family gatherings.

Reservation

Recommended

Open for dinner

Azul

International

Ambiance

Casual and open-air for relaxed dining

Key Offerings

An enticing selection served throughout the day, perfect for breakfast, brunch, lunch, and dinner.

Reservation

Not needed

Open for breakfast, brunch, lunch, and dinner

Bistro

International

Ambiance

Charming and casual, with a lively atmosphere

Key Offerings

A menu featuring diverse dishes, offering a welcoming setting for all-day dining.

Reservation

Not needed

Open for breakfast, brunch, lunch, and dinner

Cocina de Autor

Modern gastronomy

Ambiance

Sleek and contemporary for a unique dining experience

Key Offerings

Innovative dishes crafted with care, inspired by seasonal ingredients.

Reservation

Recommended

Open for dinner

Grand Velas Riviera Maya (Adults Only) Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Punta Bete

2100 ft

Landmark

Playa

1.7 mi

Beach

Xcalacoco

1.2 mi

Golf Course

El Camaleon Golf Course

1.1 mi

Golf Course

Grand Coral Golf Riviera Maya

1.7 mi

Landmark

Punta Venado

2.5 mi

Beach

Point Esmeralda

2.6 mi

Museum

Zona Arqueologica Tulum

1.9 mi

Beach

Grand Coral Beach Club

2.1 mi

Event hall

Salon Tres Rios I

2.3 mi

Beach

Punta Esmeralda Beach

2.6 mi

Landmark

Go Natural Explorers

2.8 mi

Landmark

Church of Guadalupe

3.3 mi

Gallery

Galeria Luis Sottil

3.1 mi

Landmark

Playa Publica 88

3.1 mi

Landmark

28 de Julio Square

3.1 mi

Landmark

Xavage Park by Xcaret

3.6 mi

Landmark

La 5ta Hacienda

3.8 mi

Gallery

Tierra Huichol

3.8 mi

Gallery

La Galeria de Playa Art Gallery

4.2 mi

Landmark

Caminarte

4.2 mi

Gallery

Riviera Art Gallery

4.3 mi

Landmark

Galeria Lamanai

4.3 mi

Landmark

Ambarte

4.3 mi

Nearby

Punta Bete

2100 ft

Restaurants

Lucca Restaurant

100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

1100 ft

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Explore Playa del Carmen

Explore the Riviera Maya

Punta Bete

16 minutes walking

A tranquil beach featuring soft sands and crystal-clear waters, perfect for soaking up sun and swimming.

Xcalacoco

45 minutes walking

A serene beach known for its calm waters and local wildlife, ideal for nature lovers and a peaceful day by the sea.

El Camaleon Golf Course

5-minute drive

A championship golf course designed by Greg Norman, featuring stunning ocean views and intricate natural landscapes.

Go Natural Explorers

10-minute drive

Adventure seekers can enjoy eco-tours, snorkeling, and kayaking in pristine cenotes and mangroves.

Yoga on the Beach

16 minutes walking

Relaxation-focused yoga sessions on the beach, great for enhancing wellness in a serene environment.

Lucca Restaurant

1 minute walking

Italian cuisine with a focus on fresh ingredients and an elegant atmosphere, highlighted by their homemade pasta.

Bistro Restaurant

8 minutes walking

A lively spot offering a range of international dishes, featuring a vibrant atmosphere and excellent seafood options.

Vibe Beach Club

10-minute drive

A beachfront venue with live music, beach parties, and a casual vibe, perfect for sunset cocktails.

Coco Bongo

10-minute drive

Famous for its extravagant shows and vibrant nightlife, Coco Bongo features live performances and themed parties.

Getting around

City Centre

Playa del Carmen12 min · 4.6 mi

Airports

Aeropuerto de Playa del Carmen (PCM)17 min · 7.0 mi

Cozumel (CZM)64 min · 26.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.Wireless internet is available in the entire hotel for free.

Breakfast

A continental breakfast is served at affordable prices.

Pets

Pets are not allowed.

Number of rooms:

539

Former name

Ambassador at Grand Velas All Inclusive

Property is also known as

gv riviera maya

grand velas riviera maya riviera maya quintana roo mexico

maya grand

grand velas riviera maya mexico

grand velas riviera maya all inclusive playa del carmen

Reviews and Ratings

Feedback about Grand Velas Riviera Maya (Adults Only) from previous guests about their experience.

Review score

Based on 1235 verified reviews

9.6/10

Perfect

95%

Recommend

Cleanliness

9.5/10

Comfort

9.7/10

Facilities

9.2/10

Free Wi-Fi

10.0/10

Location

9.1/10

Staff

9.7/10

Value for money

7.8/10

Pros

Dedicated concierge

Great service

Michelin star restaurant

Spa water circuit

Cons

Generic buffet

Rocky walk

Pre booked restaurants

based on 4775 reviews

5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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FAQs

About Grand Velas Riviera Maya (Adults Only)

What is the nearest airport to the Grand Velas Riviera Maya hotel?

Aeropuerto de Playa del Carmen airport lies within 5 km of the Grand Velas Riviera Maya hotel and is reachable with a 15-minute drive.

Is airport shuttle provided by the 5-star Grand Velas Riviera Maya hotel?

Airport shuttle which will take you to the 5-star Grand Velas Riviera Maya hotel with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.

Does Grand Velas Riviera Maya hotel have a car parking on site?

Yes, Grand Velas Riviera Maya hotel offers a car park on site.

What payment methods are available in the 5-star Grand Velas Riviera Maya hotel?

At the 5-star Grand Velas Riviera Maya hotel, you can pay using American Express and Visa.

What are the room types offered by Grand Velas Riviera Maya hotel?

Grand Velas Riviera Maya hotel provides such room types as Grand Class Oceanfront King Suite, Ambassador Two-Bedroom Suite, and Family Two-Bedroom Suite.

Does the Grand Velas Riviera Maya hotel offer special amenities for people with disabilities?

Yes, at the Grand Velas Riviera Maya hotel there are rooms with accessible facilities and wheelchair access available for guests with special needs.

Which facilities does Grand Velas Riviera Maya hotel provide?

Top locations of Grand Velas Riviera Maya hotel include a storage for belongings and a shopping area, whereas guests' safety will be ensured with 24-hour security service and a luggage locker.

What are the spa options at the Grand Velas Riviera Maya hotel?

Guests of the Grand Velas Riviera Maya hotel can relax with a head massage, a couples massage, and a facial massage or body wraps, facial treatments, and spa service offered at a wellness area.

Is swimming pool available at the 5-star Grand Velas Riviera Maya hotel?

Yes, there is 3 outdoor swimming pools as well as a hot tub at the 5-star Grand Velas Riviera Maya hotel.

Which children services are offered at the Playa del Carmen resort?

For guests staying at the Playa del Carmen resort with their children, baby concierge service will be very useful.